Comment: I have been a Certified Alarms customer for 12 years. We moved into a new house and I asked for someone to come check out the system and make sure everything was in working order. Tommy Debetaz came out, exactly on time and was wonderful to work with. I never felt like he was trying to upsell anything and answered all of my questions. We will be upgrading our system and adding some new features. Thanks to Tommy and Certified for the wonderful customer service!