Certified Alarms Customer Care Center
My Account
Upgrade My System
Add cameras, home automation or completely upgrade your system with no upfront cost!
Request A Technician
Have a technical issue? Schedule a call with one of our licensed technicians.
Make a Payment Online
Paying your bill online is easy via our convenient payment link. Consider automatic bill pay to make paying your bill even easier.
Update Emergency Call List
Make changes to your alarm call list and emergency contacts.
Troubleshooting Questions
Get answers to common technical questions about your home alarm system.
System Manuals
View and download system manuals and user guides to our products.
Refer A Friend
Refer a friend or family member and receive $100 when they choose Certified Alarms.
Alarm Testing Procedures
Follow these steps to test your alarm to make sure it is working properly.
Selling your home or moving? We’ll transfer your service without interruption or hassles.
Order Signs Or Decals
Need new signs or decals? No problem! We’ll make them for you the same day.
Preventing False Alarms
Learn ways to manage your security system and prevent false alarms.
Common Billing Questions
Answers to frequently asked questions about billing and statements.
Alarm Permit Forms
The city of Baton Rouge and EBR Parish require a permit to operate your alarm system. You can download and print the required forms here.
Battery Replacement
Replacing your home alarm battery is easy. Follow these simple steps and as always were here to help.
Certificate For Insurance
Request a Certificate of Monitoring be sent to your insurance agent for a home owner’s insurance discount.
Apps & Remote Access Login
Access your alarm or surveillance system remotely through your virtual keypad.